Welcome to Cool Holiday Time. By using our website and booking any of our tours, transfers, or travel services, you agree to the following terms and conditions. Please read them carefully before making any reservation.
All bookings must be made through our website, email, or approved communication channels. Once a booking request is submitted, our team will confirm availability and provide full details of the service, including schedule, price, and meeting point.
A booking is considered confirmed only after receiving a confirmation from our team.
Payment methods and conditions will be communicated during the booking process. In some cases, a deposit may be required to confirm the reservation, while the remaining balance can be paid upon arrival or before the service begins.
If you need to cancel or modify your booking, please contact us as soon as possible. Cancellation policies may vary depending on the service booked. We will do our best to accommodate any requested changes, subject to availability.
Cool Holiday Time reserves the right to cancel or modify services due to unforeseen circumstances such as weather conditions, safety concerns, or operational reasons.
Travelers are responsible for ensuring that they have valid travel documents, including passports, visas, and any other required documentation for travel within Egypt.
Guests are expected to follow local laws, respect cultural traditions, and follow instructions provided by guides or drivers during the trip.
Cool Holiday Time acts as a travel service provider and organizer. While we take all reasonable steps to ensure the safety and quality of our services, we are not responsible for any loss, injury, delay, or damage caused by circumstances beyond our control.
All information provided on this website is intended for general travel guidance. We strive to keep all details accurate and updated; however, itineraries, prices, and availability may change without prior notice.
If you have any questions about these Terms and Conditions, please contact us through our website or via email.